...IT distilled 

The ready made solutions have been carefully crafted to be accessible to gamers and non-gamers alike. Each of the games focus on one or more aspect of IT management. They have a coherent look and feel with common iconography and terminology. They are designed both for general game-play and as an instructional resource. 

The games range from medium to medium-light weight, referring to the difficulty of the rules, game-play and concepts involved. Many of the concepts incorporated into the games are intrinsically complicated when placed into a holistic context. 


IT processes covered by the solutions 

Each of the games provides a reference framework for additional training or education. The table below shows which processes are covered within each game and to what degree they are covered.




Service Strategy

Financial management for IT services




Demand management


Service Design

Capacity management


Architecture management


Risk management


Service Transition

Change management

Project management


Release & Deployment management

Knowledge management




Service Operations

Incident management



Problem management



Application management


Continual Service Improvement

Service review



 some coverage  ●● medium coverage ●●●  the process is a key element of the game




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Stabil-IT 2.0  ...a game of incident handling, problem and life-cycle management

Process: Incident Management

Stabil-IT (pronounced "stability") is an IT themed management game where the players manage one or two IT services and aim to generate the most business value.
All players work off two central boards, one featuring the Stabil-IT matrix and the other having the resource roundel. The resource roundel is used to control the availability of resources to the players and also to establish which player is in control of the game at any given time.

Over the course of six rounds, each player performs actions to improve the confidence in their IT services and to life-cycle them to an updated version. Each action takes one or more resources which can be technical specialists, application specialists or analysts/test specialist.

At certain points in the game, stress tests are carried out to find the weakest point in the matrix which leads to a loss of confidence at that point. If there is no confidence to lose, an incident occurs. Solve the incidents to get knowledge and other benefits.

Stabil-IT information panel


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UPGRADE!  ...a strategic game of demand management
Process: Capacity Management Focus: Business/Service capacity management 
UPGRADE! is a challenging strategic business development game in which each player is managing a small industrial facility with four business areas, each having their own IT solution. The game lasts for 6 years (rounds). Each year comprises three action rounds in which the solutions can be upgraded, the more users can be trained, management can be asked for financial commitments and  performance can be improved. Every year, fees are collected and revenue is received for connected users.



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DEPLOY!  ...a strategic business development game of resource management, worker placement and set collection for 1-4 players, set in the world of IT
Process: Capacity Management Focus: Component capacity management 
In DEPLOY!, players enter into projects and deploy the needed IT components onto their servers to gain money and business value.

Each player’s board represents a server-room with three capacity pools (A, B and C) supporting a different mix of workloads. The main board is used to track the progress of the game as well as each player’s worker usage, income and business value points. It also holds the available capacity cards (pool ‘A’ and pool ‘B’) and the available projects


The game runs over five rounds, after which, the winning player is the one that has the most business value; earned from deployed projects, running an optimised server-room and supporting cloud deployments. 





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